Privacy Policy
Last updated: January 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This includes: • Personal identification information (name, email address, phone number) • Billing and shipping address • Payment information (processed securely through our payment partners) • Pet information you choose to share (pet names, breeds, dietary preferences) • Communication preferences
2. How We Use Your Information
We use the information we collect to: • Process and fulfill your orders • Send order confirmations and shipping updates • Respond to your comments and questions • Send promotional communications (with your consent) • Improve our products and services • Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Service providers who assist in our operations (payment processors, shipping partners) • Analytics services to help us understand how our website is used • Legal authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
5. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Your Rights
You have the right to: • Access your personal data • Correct inaccurate data • Request deletion of your data • Opt-out of marketing communications • Lodge a complaint with a supervisory authority
7. Contact Us
For any privacy-related questions or concerns, please contact us at: privacy@mojotails.com or write to us at: Mojotails, Dubai, UAE.